Refunds and cancellations.
No legalese and no surprises. When you reserve a seat, you agree to a short policy at checkout. The same words live here, so you can always find them.
Reserving a salon seat
Two hours, live over video. When you reserve a seat, this is what you agree to at checkout, word for word:
By reserving you agree: your seat is for the live session shown, at the time shown when you book. The price is $150 all in, tax included. Cancel seven or more days ahead for a full refund. Inside seven days we move you once to a later session instead, and that seat stays good for a year. If we cancel or move, you choose: a refund, or another session. Your full fee credits toward the Workshop for a year after your session. Questions: hello@eagleharborai.com.
Reserving a Workshop seat
Four weeks in a small group. When you reserve your seat, this is what you agree to at checkout, word for word:
By reserving you agree: one seat in the four-week Workshop, on the dates we confirm by email. The price is $900 all in, tax included. Cancel seven or more days before the first session for a full refund. Inside seven days we move you once to the next Workshop we run instead, and that seat stays good for a year. If we cancel, you get a full refund. Questions: hello@eagleharborai.com.
Reserving a founding workshop seat
The founding workshop, for invited members, in person on Bainbridge Island. When you reserve your seat, this is what you agree to at checkout, word for word:
By reserving you agree: one seat in the founding Workshop, four sessions, the first on Thursday, October 1, 2026, the rest confirmed by email. The price is $450 all in, tax included. Cancel seven or more days before the first session for a full refund. Inside seven days we move you once to the next Workshop we run instead, and that seat stays good for a year. If we cancel, you get a full refund. Questions: hello@eagleharborai.com.
Fractional engagements
Fractional work is not booked at a checkout. Each engagement is invoiced under a written agreement we scope together with you, so the terms live in that agreement. Questions to hello@eagleharborai.com.
Unsure how a policy applies to you?
Write to us and a real person answers. It will be one of the two of us.
hello@eagleharborai.com